The driving force behind all progress and successis the strength of the people. At a time when technologies and innovation revolutionize the way we live and operate, the belief remains constant that people are at the center ofeverything. People who create, adapt and collaborate, driving change, coming together to share and bring to life ideas, resources, values and skills for a successful future.
The 4 values
Be responsible: act proactively in achieving objectives and results. Act with loyalty and integrity, taking full responsibility for your decisions and actions. Show respect for the ideas, decisions, actions and needs of others.
Be innovative: welcome new ideas and opportunities with curiosity and open-mindedness. Look for possible alternative solutions. Pay attention to the market in order to identify development needs and opportunities in advance. Adapt to new needs by sharing the challenge of change and focus on continuous improvement.
Be attentive to people and the environment: enhance dialogue, diversity and empathetic listening to others. Recognize and respect the value of people, things or the environment around you. Spread a culture of attention, inclusion and safety.
Be customer-centric: offer added value to the customer (external or internal) not only in the result, but in the relationship, which must always be dedicated to transparency and honesty. Orient decisions, choices and operational strategies towards full and real customer satisfaction, taking responsibility for their success.
The 8 skills
Be reliable and punctual, follow up on your decisions, and show consistency in objectives and strategies.
Be a virtuous example of behavior, guide in a clear and shared way towards common and individual growth.
Enhance extended, inclusive and proactive collaboration, based on listening and enhancing the relationship.
Know how to communicate clearly, be open to dialogue and discussion, enhance listening and understanding others.
Define clear objectives, constantly optimize processes and activities and work as a team to effectively achieve the expected results.
Focus efforts on maximum customer satisfaction, welcoming their needs and seeking the best solutions for them.
Aim for growth, be open to continuous learning, value the exchange of ideas and experiences between peers.
Use observation and analytical thinking to make decisions, plan actions, manage resources in a rational, strategic and targeted way.
In October 2022 we received the “Diversity and Inclusion” certification from RINA, which demonstrates the ability to be an inclusive company and to enhance diversity in its management systems. The great attention in managing the business is also demonstrated by another important recognition: the 3 stars for the Legality Rating, which was awarded to us by the AGCM (the Italian Competition and Market Authority).